January 16, 2018

What business intelligence features does your small business need?

By 
Geoff Hoppe

Dashboards are great, but they aren’t the whole story. For them to be useful, you have to make sure they’re filled with the right key performance indicators (KPIs)... Once you’ve got the right KPIs, the next step is making sure you’re getting what you need from them. BI software that uses AI can help with that.

Machine learning helps determine when your KPIs are off, says Harry Glaser, CEO of Periscope Data, a big data analytics platform. While it’s time-consuming and tough for people to find anomalies in large amounts of data, it’s much easier for artificial intelligence. This can all lead to a more efficient workflow.

“There’s huge value in using AI for anomaly detection, then adding humans for the final step,” Glaser says. That value comes in knowing when your KPIs seem strange. Instead of combing spreadsheets to identify the culprits, the program finds them for you and lets you to focus on finding solutions.

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