Periscope Data has moved to a new SOMA location and we want you to come visit us for a meet-up of the Periscope Data Community at 6:30 p.m. on Thursday, February 1.
We are partnering with Wootric to bring you a special session focused on Net Promoter Score. From NPS theory to practice to analysis ideas, we will be covering enlightening topics to make sure you get the most from your customer feedback programs. Learn how to drive retention, reduce churn and make sure your company remains focused on customer success! We'll have two talks, followed by time for networking and open discussion.
- Prabhat Jha, CTO of Wootric, will talk about new forms of analysis to understand your NPS comments, and demonstrate some of the awesome new AI-based technologies Wootric has developed to maximize the value of your NPS program, from classification to sentiment analysis.
- Sean Cook, a long-time NPS analyst, will be giving a presentation on his experience working with NPS at companies with vastly different scales, from Intuit to Periscope Data, followed by some tips for doing NPS Analysis in SQL with Periscope Data.
We'll provide the food, drinks and SQL — you just need to bring a thirst for data!