Update: “Your Data Team Should Be Your Company's Conscience” — Forbes Technology Council
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Oscar Health

Building a Healthcare System with Data

Oscar Health

Building a Healthcare System with Data

Employees
Industry
Healthcare
Customer Since
2017
Case Studies

One of the biggest problems in healthcare is how disconnected everything has become. Across the whole healthcare system, lab data, drug data and doctor data are all in different places, and no one can see it all. Oscar Health is building a healthcare system, to see what's happening across all those healthcare siloes and bring them together in one place. Data is absolutely crucial in making that happen.

"Here at Oscar Health, we really understand the importance of understanding our members through data," says Clare Lynch, Product Analyst at Oscar Health. "As our membership grows, our internal company size grows as well. That means not only that we have more data points coming in to analyze, but it also means we have more employees who are hungry for that analytics and insight generation." 

Periscope Data has helped Oscar Health to manage those disparate data sources, bringing them together to create insights on data that are valuable for the entire company.

"There's a balance between trying to maintain centralized management of data while simultaneously achieving democratization," says Cole Morris, Head of Analytics at Oscar Health. "We want to have a world where people can rely on the underlying data inputs, but simultaneously be able to build things on top of them themselves when they need it. We've been using Periscope Data as the platform for that. We have our data team building out centralized data inputs, but lots of people across the company have access to Periscope, so if they have a question they need answered, they can just spin up a chart."

That has led employees like Growth Marketing Manager Alessandro Cetera to feel empowered with data at the start of their day. Cetera says the first thing he does in the morning after grabbing his coffee is look through Periscope Data. "I take a look at how performance was yesterday from a high-level top-of-the-funnel web traffic, but I can also start to look at some of the deeper metrics," says Cetera. "For me, what's changed is that rather than running a set of SQL queries and having to cut through things in Excel, I can just go in and refresh Periscope Data and get everything I need in a snapshot."

"Periscope Data has really allowed us to create a flexible solution for everyone in the company to play with," says Neha Kumar, Director of Product Management at Oscar Health. "With its ease of use, the accessibility to non-technical users, the sheer amount of data we can load in there, the amount of filters and different ways we can play with data, I don't think we could have done that with any other tool but Periscope Data."

"What we've seen is just a proliferation of people spinning up dashboards quickly to solve a problem they encounter in their day-to-day business," says Eddie Segel, SVP of Business at Oscar Health. "That's amazing to see, because all of this core data analysis we're doing as a company is injected into every part of our business and every decision we're making. That's something that other healthcare companies aren't doing, and we're able to do here in part because of Periscope Data."